Remember during the Watergate hearings when Barbara Jordan shared her observations and the headlines said, "Barbara Jordan explains the Constitution"?
Now Evelyn Rodriguez has explained what marketing is all about.

Link: Crossroads Dispatches: A Dose of Humility: Adopting a Personal Tone, Being a Conduit in Blogs, Business and Life.

the best marketing, the best products, or the best _____ most often emerges if we drop our agendas for a moment and allow ourselves and our companies to be simply a conduit that welcomes our customers with a space to speak and be listened to.