Category: Salesforce
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Comparing CRM software and platforms
For many of us owning and operating enterprises, the process of selecting and maintaining a customer relationship management system is full of anxiety. We have hundreds of software products and platforms available. Figuring out which system is the 'best' is like buying a home for your family. Except that picking the wrong CRM can damage…
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Understanding how Salesforce protects data
To understand the current CRM landscape, we have to understand the capability and trends for the use and development of Salesforce. It now forms the expectations for almost all sales people. On my path to becoming a certified administrator for Salesforce, I will occasionally share exceptionally good explanations and tips. Salesforce produces phenomenal free training…