Category: Trends that could trip you
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Make a plan to think better
Cars (and before them, horses) reduced some people's ability to walk long distances. Unless they had a plan to avoid the degradation of that capability. I think we all need a plan to think even when we don't have to do so. Svblte: Thoughts on thinking, 2025-May-16 by Dustin Curtis The irony is that I…
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What to expect about today’s media landscape
I'd like to apologize the Byrne for lifting so much of this blog post, but I need to remember this stuff. The Diff: AI's Impact on the Written Word is Vastly Overstated, 2025-Mar-3 by Byrne Hobart If you look at the media environment once printing was established, it actually feels quite familiar: Daniel Defoe of…
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Progress is not glamorous
Works in Progress: The World of Tomorrow, 24-Dec-5 by Virginia Postrel For progress to be appealing, it must offer room for diverse pursuits and identities, permitting communities with different commitments and values to enjoy a landscape of pluralism without devolving into mutually hostile tribes. The ideal of the one best way passed long ago. It…
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Communicating with Artificial Intelligence
I have been dragging my heels about learning ChatGPT. I know I have to do it, but I like the old way of doing things like research and editing. Plus, if I'm going to have to double-check its output, what's the point? Frank Shaw, the Chief Communications Officer at Microsoft challenges me: LinkedIn: The Future…
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Unexpected Precondition for Innovation, noted by Nilofer Merchant
When we are trying to drive innovation in an organization, we often ignore an essential precondition. This precondition is sometimes called "psychological safety." Nilofer Merchant has a valuable angle on this for managers. You can't get to psychological safety in your team until you recognize the unique value of each individual. It's not enough to…
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Writers can benefit from using ChatGPT to refine their drafts
Although I have not found the time to use ChatGPT myself, I have no doubt I will use it (or one of its sisters) in the future. Christopher S. Penn explains how writers can maintain their originality. I expect AI can give you (and me) insights about our writing which will help us improve. Almost…
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Upgrading Retail with Digital Access
We're rapidly approaching the moment when every retailer has to have a mobile app to serve his physical spaces. Retailers without a mobile app will be 'disabled' and at a significant disadvantage. Sailthru: 4 Ways Retailers Use Digital Technology to Improve the Brick‑and‑Mortar Experience, 2019-May by Mike O'Brien When Sailthru surveyed more than 2,000 American…
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Its new loyalty program is rewarding Starbucks, which is becoming a mobile-focused business
For Starbucks, managing growth is becoming a matter of their loyalty program. New stores will continue to be necessary, but profitability will be driven by customers using their mobile app. Not only are those customers rewarded, they are measured, tested and tracked in a way that retailers haven't known before. In the future, rents will…
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Narratives that work
Narratives have traditionally been entertainment or history. The call to use them in advertising has had mixed results. We are finding more coaches who are pointing out HOW to design a narrative that works for a commercial message. Medium: Helping leaders tell strategic stories, 2017-Oct-24 by Andy Raskin One of the most powerful ways to…
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How things, including organizations, change
I tend to think that organizations won't change unless forced, but 'org designer' Kathryn Maloney reminds us that's actually not true. Managing and leading are more about steering change that instigating it. Another striking thought below: living systems (including organizations) naturally differentiate themselves. What if that need to differentiate drives a lot of change that…
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