Category: Worthy of imitation
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We gotta find better ways to decide public policy. Maybe this will help…
The fact that polling is broken and easy answers are so infernally popular has me looking for ways to improve decision making. Maybe this will help… Nature: A solution to the single-question crowd wisdom problem, 2017-Jan-26, by Drazen Prelec, H. Sebastian Seung, and John McCoy Here we propose the following alternative to a democratic vote:…
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Gaining trust by writing newsletters in a specific way… advice from Michael Katz
In the years I've been reading Michael Katz's newsletters on newsletters, I've laughed and learned a great deal. His chatty style is always leading to a easy-to-remember point. I certainly feel that I know him well. When we write in concrete, relatable details, then we create a connection. Blue Penguin Development: Do Your Prospects Trust…
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How telling better stories can make us happier
We are hearing more and more reasons to develop our storytelling skills. This article includes quite a few helpful tips. Wall Street Journal: Why Good Storytellers Are Happier in Life and in Love, 2016-July-4 by Elizabeth Bernstein Tell stories of the past, present and future. Highlighting great memories or successes that you had together in…
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The more important a change is, the more time we ought to be willing to give it.
Seth Godin is very good at reminding people to keep going even though they are not yet seeing results. (I highly recommend The Dip: A Little Book That Teaches You When to Quit (and When to Stick). Recently he reminded us that we can't reason our way into cultural change. No matter how good the reasoning, we have…
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All other things being equal… they never are. Managing ourselves with an inverted pyramid
I manage volunteers, and when I ask them to do something, they often respond, "Yes, if you'll supply me with ____." One of the days, I'm going to get smart enough to recognize that as a "no." I admire them for finding a way to push back and delay. Here are more good tips from Sam Spurlin. …
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How to become more trustworthy, from Fast Company magazine
While it seems like being honest and reliable is enough to make us trustworthy it's actually not. People trust people who notice, understand and assist them without being asked. Fast Company: The Three Habits Of The Most Trustworthy Person In Your Office, 2016-Apr-1 by Karissa Thacker It’s all too easy to get locked into patterns…
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Commit to writing down what you do
As we organize people, we are usually receive pressure to write things down. It's challenging, and you can't just do it once and be done. It needs to be a living document. At Percolate, they try to write everything down and post it on Google Docs. If you are interested in keep a group of…
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Social learning embraced by an old dog
Geoffrey Moore became an influential business consultant long before social media was available. (His Crossing the Chasm is now in its third edition.) Recently on LinkedIn he shared how enthusiastically he has embraced social media, and listed six amazing benefits he finds. Even more amazing, the post attracted many valuable comments. You can see a couple…
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How Kroger earns world-class loyalty and we can, too.
When Kroger launched their state-of-the-art loyalty program in 2003, I was immediately won over. It helped that there was a Kroger store four blocks from my home (yes, I have an inner city lifestyle). At every touch, my loyalty grew stronger. The program seem to mold itself around my needs. Now they have one of…
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Why we have to stop answering our own questions
Most of us believe we have to talk in order to be persuasive, but one of the best ways is to ask good questions, listen to the answers, and integrate those answers into the way forward, acknowledging the person who contributed. PeterBregman.com: If You Want People to Listen, Stop Talking, 2015-May-26 by Peter Bregman It…
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