-
Ready for a relaxing weekend after a week when something actually did get finished
Remember when I said I'd be wrapping up some plans and sending updates to everyone? Days and days ago? Finally, I got completely caught up on two projects this week: Creative Houston and Columbia Club. I also nearly finished my new bio. So now I know that next week will be all about updating the…
-
Being trustworthy is about admitting your weaknesses, and what you don’t know.
For a long time, I've felt the most loyalty to people and businesses who know their limits. To those who know how to fail and how to apologize. John Hagel does a very good job analyzing the reason. I recommend reading the entire post. Edge Perspectives: Resolving the Trust Paradox, 2011-Jun-27, by John Hagel …what…
-
Resisting the temptation to blow off all my web site updates and go to this fun event at Mortar #li
Maybe I'll get by on Saturday. Hope all the cool stuff isn't already gone. via www.shopmortar.com
-
Advertising is a luxury after establishing your business
Before we begin advertising we have to design our business and get our story straight. That can take a long time, but then the people who come to your business know what to expect. How we move: Ads are like a first date, 2011-Jun-29, by Carolin Dahlman I believe every good relationship should have a…
-
Finally have time to update my bio today. Experimenting with Yahoo small biz web tools #li
After sending the Columbia Club biz plan out for review, I'll try to get my home page upgraded with new bio and layout. If Yahoo's web hosting tools don't foil my plans.
-
I hadn’t realized that I’ve been failing too slowly!
“If you want to succeed, double your failure rate.” ~ Thomas J. Watson via stevenpdennis.wordpress.com
-
Why CRM is inadequate to make customers happy
The information tracked by the companies with whom I do business is woefully incomplete. In order to anticipate what I want, they have to tap into my network. If I live transparently they only have to look into the window. New Rules for the New Economy: To create what the customer wants, 2011-Jun-27, by Kevin…
-
Are your customers a commodity?
If we are defined by what we own, we become a commodity. If you manage a loyalty program, you must be concerned about what people will do in the future. And to handle that, you have to be concerned about how they feel. You can't assume that all they all want are discounts on future…
-
Planning to get the plans out the door today. #li
Plans for Creative Houston and Columbia Club will soon be in circulation.